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Old 12-17-2017, 08:08 PM
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Default Lee Valley shipping from Reno

Not sure how I missed this but Lee Valley is now shipping from a new warehouse in Reno!

I ordered a small item with expedited shipping because it always takes more than a week to get things from the NY warehouse. They wrote back to tell me it would be the same time for std ground from the new warehouse. They continue to go above and beyond my expectations for customer service!

It is a good thing they do not have a show room there or Mike and Sherry would have a nonstop flow of visitors.

Mark
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Old 12-17-2017, 10:20 PM
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Default Re: Lee Valley shipping from Reno

Thanks for the tip, I wonder if its the full inventory. I buy some clothes from Duluth Trading and the shipments come from back east or Sparks NV (Reno area)
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Old 12-17-2017, 10:32 PM
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Default Re: Lee Valley shipping from Reno

Nice to know that they have a bigger footprint in the U.S.!

I visited the Kitchener, ON store when I was in Canada last August. They had all the hand tools, Festools, kitchen & garden items there. Some things were self service off the shelves; others you filled out an order form and they picked it from the warehouse in back.

They were really surprised to see an American customer who was in their database!
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Old 12-18-2017, 06:56 AM
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Default Re: Lee Valley shipping from Reno

Quote:
Originally Posted by PaulG View Post
Thanks for the tip, I wonder if its the full inventory. I buy some clothes from Duluth Trading and the shipments come from back east or Sparks NV (Reno area)
In case you missed Rob Lee's post over on the FOG, Lee Valley, Now Offering Festool in the USA

10071 items and counting...
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Old 12-18-2017, 07:25 AM
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Default Re: Lee Valley shipping from Reno

Quote:
Originally Posted by Corwin View Post
In case you missed Rob Lee's post over on the FOG, Lee Valley, Now Offering Festool in the USA

10071 items and counting...
Thanks, I don't get to the FOG like I used to.
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Old 12-18-2017, 07:41 AM
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Default Re: Lee Valley shipping from Reno

What do you know, party at the Two Bears!!!
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Old 12-18-2017, 03:12 PM
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Default Re: Lee Valley shipping from Reno

Something tells me this isn't going to be good for my pocketbook. Now that the freeway has been completed between Carson City and Reno it's only about a 40 minute drive (except in the snow). I wonder where it's going to be located?
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Old 12-18-2017, 09:04 PM
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Default Re: Lee Valley shipping from Reno

Just be glad you did not go to the Felder open house in Sac....
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Old 12-19-2017, 12:58 AM
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Default Re: Lee Valley shipping from Reno

I wrote to Lee Valley to get the address, but they didn't want to reveal it. I told them that Rob said there was going to be a showroom, but it didn't help. Did you get an address off of your package? I'm anxious to see how long it's going to take me to get there.
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Old 02-11-2018, 12:22 PM
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Default Re: Lee Valley shipping from Reno

I stopped by the Reno distribution center the other day and was lucky enough to catch someone. He told me the showroom has been delayed. Maybe by the end of April.............

I'll certainly post here as soon as I know it's open.
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